Powerful Email Marketing Tools to Boost Repeat Orders

Keep your customers coming back with Fudli’s built-in email marketing tools designed to engage both new and existing customers. Easily create and send personalised automated email campaigns that promote special offers, new menu items, or seasonal deals — delivered straight to your audience’s inbox.

• 5,000 monthly emails are included at no extra cost
• Automate follow-ups and reminders to encourage repeat orders
• Increase customer loyalty and grow your revenue effortlessly
• Activate friend-share emails to spread the word
• Re-engage old customers and turn them into regulars
• Turn one-time buyers into lifelong fans with auto-emails

Deliver Your Way with Your Own Courier Team

Take full control of your delivery operations with a courier system built to work your way. If you manage your own couriers, Fudli provides the perfect solution, complete with a dedicated courier app for both Android and iOS, allowing you to assign and track deliveries in real time. Your drivers receive instant push notifications for new orders, can accept or decline deliveries, and update statuses such as Order Collected or Order Delivered with a single tap.

Empower your in-house delivery team with real-time order updates and streamlined communication, all from the palm of their hand. No third-party restrictions, no hidden fees — just total flexibility and efficiency.

Whether you’re handling a few local deliveries or scaling up to serve more locations, Fudli adapts to your workflow so you can:

• Assign and manage orders seamlessly
• Equip your couriers with a powerful mobile app
• Optimise delivery times and customer satisfaction
• Expand your reach without compromising control

Expand Effortlessly with Third-Party Courier Integration (Stuart & WoltDrive)

Need extra hands for delivery? Fudli makes it easy to scale your service by seamlessly integrating with trusted third-party courier fleets like Stuart and WoltDrive.

Whether you’re handling peak hours, expanding into new areas, or simply want the flexibility of on-demand couriers, third-party courier support gives you the freedom to grow — without the overhead of managing your own fleet.

With Fudli, you can:

• Instantly connect with reliable delivery networks
• Fulfill more orders across a wider delivery radius
• Track courier activity in real-time and via push notifications
• Deliver faster while maintaining a high-quality customer experience

Live Chat Messaging to Stay Connected with Your Customers

Enhance the customer experience and resolve issues instantly with built-in messaging tools that keep you in direct contact with your customers throughout the ordering process.

Whether there’s a question about an order, a missing item, or a last-minute change, Fudli’s integrated chat feature empowers your team to respond quickly, professionally and personally — right from your dashboard.

• Communicate directly with customers in real-time
• Instantly resolve issues, avoid cancellations and build trust
• Reduce misunderstandings and improve service quality
• Keep all communication in one place — no third-party tools needed

Great service doesn’t stop at checkout. Stay responsive, stay reliable and turn one-time buyers into loyal customers.

Fast, Flexible and Conversion-Optimized

Let your customers order in seconds without the friction of creating an account. Our Guest Checkout feature simplifies the buying process, reduces cart abandonment and drives higher conversions. Perfect for first-time buyers or those in a hurry, it ensures a smooth checkout experience without compromising on upsells, promotions, or accurate billing.

Show the right menu items at the right time. With Time-Based Categories, you can schedule menu sections to appear only during specific hours or days — like breakfast, lunch, happy hour, or weekend specials.

Simply set a start and end time, and items within the category automatically become available only during that window, helping you avoid confusion, reduce wrong orders and deliver a smoother ordering experience for your customers.

Gain complete visibility into your restaurant’s performance

With powerful daily analytics and reporting you can track ordering trends, customer behaviour and sales insights — all in one place. With a 360° view of your operations, you can make faster, smarter decisions to drive growth and improve efficiency.

Automatic Tax & VAT Calculations

Fudli takes the hassle out of managing taxes with built-in Automatic Tax and VAT calculation features. Whether you’re charging standard VAT rates, applying exemptions, or handling complex multi-rate tax rules, our system ensures every order is calculated accurately in real-time.

Simply configure your tax preferences once and let Fudli handle the rest — no manual entry, no errors. This not only saves you time but ensures compliance with local tax regulations, giving you peace of mind and more time to focus on growing your business.

Seamless QR Code Ordering

Enhance the dining experience with contactless convenience. Customers can simply scan a QR code to view your full menu and place orders instantly via your online ordering system — no apps, no downloads, just a smooth and modern way to order.

Seamless Order Receipt Printing

Take the hassle out of managing incoming orders with automatic order receipt printing directly from your tablet. Whether you’re in the kitchen or front of house, Fudli’s smart order management system lets you:

• Auto-print new orders instantly as they come in
• Manual option to print receipts
• Connect your tablet to a Bluetooth or LAN thermal printer for fast, reliable performance
• Stay organised with clear, professional receipts for each order

Compatible with both iOS and Android devices, this setup transforms your phone or tablet into a powerful hub for order management — making your workflow faster, smarter and more efficient.

Empower your customers with flexible, customisable choices.

With our powerful product customisation options, you can offer a fully tailored ordering experience. Whether it’s building the perfect pizza, crafting a custom burrito, or mixing and matching meal combos, our intuitive interface makes it easy and enjoyable for customers to personalise their order to the last detail.

Set Minimum Order Values & Packaging Fees – Stay Profitable with Every Sale

Ensure your margins stay healthy by adding minimum order thresholds and packaging fees to your online ordering system. With Fudli, you’re in full control of how you sell, so every order works in your favour.

Whether you’re covering delivery costs, packaging expenses, or simply protecting your bottom line, these features give you the flexibility to stay efficient and profitable without compromising on customer experience. Run your business smarter, without leaving money on the table.

• Set a minimum order value to make deliveries worthwhile
• Add custom packaging fees to reflect your real costs
• Apply fees automatically at checkout — no manual work needed
• Clearly displayed to customers for full transparency

Expand your reach with a fully optimised website for search engines and AEO

Get a website that’s fully optimised for search engines and AEO, helping you reach more customers online. With smart social media integration, customers can browse, order, and check out through your branded ordering site, making it simple to convert followers into loyal customers

Use Your Own Custom Domain or a Free Fudli Subdomain

With Fudli, you have the flexibility to launch your online ordering system under your own custom domain (e.g. www.myrestaurant.com] to strengthen your brand identity and build trust with customers. Prefer something simpler to get started? No problem — we also offer a Free Fudli Subdomain (e.g. yourname.fudli.net) so you can go live instantly without any technical setup.

Whether you choose a custom domain or stick with our fast-loading subdomain, your online presence will look professional, polished and ready for orders.

Personalised Operating Hours for Maximum Flexibility

Run your business on your terms with fully customisable operating hours tailored to your service options. Whether you offer delivery, collection, or both, Fudli gives you total control over when and how customers can place orders.

Separate Hours for Delivery & Collection
Set different time slots for delivery and collection to better manage staff availability, delivery windows, or kitchen workflow.

Multiple Time Slots per Day
Need a break between lunch and dinner service? Want to stop delivery earlier than collection? With Fudli, you can create multiple custom time blocks per day—giving you full flexibility.

Day-by-Day Control
Adjust hours by day of the week — ideal for weekends, public holidays, or different weekday routines. Whether you close early on Sundays or only deliver on Fridays, the system adjusts accordingly.

Instant Updates
Make changes on the fly — update your hours any time from your dashboard and your customers will see the latest availability in real time.

Minimise Confusion, Maximise Efficiency
Clear, separate schedules help prevent missed orders, reduce delivery delays and keep your kitchen running smoothly.

Take Full Control of Your Delivery Zones

Deliver smarter — not harder. With Fudli, you can create precisely tailored delivery zones that align with your operations, allowing you to manage local deliveries with total efficiency.

• Custom Delivery Areas – Define your own delivery zones
• Choose between radius-based zones or draw-your-own map areas
• Set Your Own Delivery Fees – Apply different delivery charges for different zones
• Courier Management Simplified – Avoid overextending your team by only delivering where it makes financial and operational sense.

Holiday & Vacation Mode Settings

Need to take a break or close temporarily? With Fudli’s Holiday & Vacation Mode setting, you can pause orders without disrupting your setup. Simply set your closure dates in advance and the system will automatically disable ordering during that period — no need to manually update anything.

Whether it’s a public holiday, staff training day, or a well-earned vacation, your customers will see a clear message informing them of your return. When you’re back, everything resumes as normal. It’s a stress-free way to manage downtime while maintaining a professional and reliable experience for your customers.

At Fudli, we don’t just offer support — we’re fanatical about it.

Our dedicated team is here to help you every step of the way, from initial setup to daily operations. Get peace of mind with Priority Phone & WhatsApp/LiveChat Support and a Dedicated Account Manager included in your plan. Skip the queues and get fast, direct access to real help whenever you need it — whether it’s a quick question, a technical issue, or advice on optimising your online ordering setup.

Your dedicated account manager understands your business, proactively supports your growth and acts as a single point of contact to ensure you get the most value from Fudli, without delays or back-and-forth.

We understand that your business runs on reliability and our expert support team is always just a message or call away — ready to assist with urgency, care and the kind of commitment you’d expect from a true partner. With Fudli, you’re never alone.

Powerful Email Marketing Tools to Boost Repeat Orders

Keep your customers coming back with Fudli’s built-in email marketing tools designed to engage both new and existing customers. Easily create and send personalised automated email campaigns that promote special offers, new menu items, or seasonal deals — delivered straight to your audience’s inbox.

• 5,000 monthly emails are included at no extra cost
• Automate follow-ups and reminders to encourage repeat orders
• Increase customer loyalty and grow your revenue effortlessly
• Activate friend-share emails to spread the word
• Re-engage old customers and turn them into regulars
• Turn one-time buyers into lifelong fans with auto-emails

Deliver Your Way with Your Own Courier Team

Take full control of your delivery operations with a courier system built to work your way. If you manage your own couriers, Fudli provides the perfect solution, complete with a dedicated courier app for both Android and iOS, allowing you to assign and track deliveries in real time. Your drivers receive instant push notifications for new orders, can accept or decline deliveries, and update statuses such as Order Collected or Order Delivered with a single tap.

Empower your in-house delivery team with real-time order updates and streamlined communication, all from the palm of their hand. No third-party restrictions, no hidden fees — just total flexibility and efficiency.

Whether you’re handling a few local deliveries or scaling up to serve more locations, Fudli adapts to your workflow so you can:

• Assign and manage orders seamlessly
• Equip your couriers with a powerful mobile app
• Optimise delivery times and customer satisfaction
• Expand your reach without compromising control

Expand Effortlessly with Third-Party Courier Integration (Stuart & WoltDrive)

Need extra hands for delivery? Fudli makes it easy to scale your service by seamlessly integrating with trusted third-party courier fleets like Stuart and WoltDrive.

Whether you’re handling peak hours, expanding into new areas, or simply want the flexibility of on-demand couriers, third-party courier support gives you the freedom to grow — without the overhead of managing your own fleet.

With Fudli, you can:

• Instantly connect with reliable delivery networks
• Fulfill more orders across a wider delivery radius
• Track courier activity in real-time and via push notifications
• Deliver faster while maintaining a high-quality customer experience

Live Chat Messaging to Stay Connected with Your Customers

Enhance the customer experience and resolve issues instantly with built-in messaging tools that keep you in direct contact with your customers throughout the ordering process.

Whether there’s a question about an order, a missing item, or a last-minute change, Fudli’s integrated chat feature empowers your team to respond quickly, professionally and personally — right from your dashboard.

• Communicate directly with customers in real-time
• Instantly resolve issues, avoid cancellations and build trust
• Reduce misunderstandings and improve service quality
• Keep all communication in one place — no third-party tools needed

Great service doesn’t stop at checkout. Stay responsive, stay reliable and turn one-time buyers into loyal customers.

Fast, Flexible and Conversion-Optimized

Let your customers order in seconds without the friction of creating an account. Our Guest Checkout feature simplifies the buying process, reduces cart abandonment and drives higher conversions. Perfect for first-time buyers or those in a hurry, it ensures a smooth checkout experience without compromising on upsells, promotions, or accurate billing.

Show the right menu items at the right time. With Time-Based Categories, you can schedule menu sections to appear only during specific hours or days — like breakfast, lunch, happy hour, or weekend specials.

Simply set a start and end time, and items within the category automatically become available only during that window, helping you avoid confusion, reduce wrong orders and deliver a smoother ordering experience for your customers.

Gain complete visibility into your restaurant’s performance

With powerful daily analytics and reporting you can track ordering trends, customer behaviour and sales insights — all in one place. With a 360° view of your operations, you can make faster, smarter decisions to drive growth and improve efficiency.

Automatic Tax & VAT Calculations

Fudli takes the hassle out of managing taxes with built-in Automatic Tax and VAT calculation features. Whether you’re charging standard VAT rates, applying exemptions, or handling complex multi-rate tax rules, our system ensures every order is calculated accurately in real-time.

Simply configure your tax preferences once and let Fudli handle the rest — no manual entry, no errors. This not only saves you time but ensures compliance with local tax regulations, giving you peace of mind and more time to focus on growing your business.

Seamless QR Code Ordering

Enhance the dining experience with contactless convenience. Customers can simply scan a QR code to view your full menu and place orders instantly via your online ordering system — no apps, no downloads, just a smooth and modern way to order.

Seamless Order Receipt Printing

Take the hassle out of managing incoming orders with automatic order receipt printing directly from your tablet. Whether you’re in the kitchen or front of house, Fudli’s smart order management system lets you:

• Auto-print new orders instantly as they come in
• Manual option to print receipts
• Connect your tablet to a Bluetooth or LAN thermal printer for fast, reliable performance
• Stay organised with clear, professional receipts for each order

Compatible with both iOS and Android devices, this setup transforms your phone or tablet into a powerful hub for order management — making your workflow faster, smarter and more efficient.

Empower your customers with flexible, customisable choices.

With our powerful product customisation options, you can offer a fully tailored ordering experience. Whether it’s building the perfect pizza, crafting a custom burrito, or mixing and matching meal combos, our intuitive interface makes it easy and enjoyable for customers to personalise their order to the last detail.

Set Minimum Order Values & Packaging Fees – Stay Profitable with Every Sale

Ensure your margins stay healthy by adding minimum order thresholds and packaging fees to your online ordering system. With Fudli, you’re in full control of how you sell, so every order works in your favour.

Whether you’re covering delivery costs, packaging expenses, or simply protecting your bottom line, these features give you the flexibility to stay efficient and profitable without compromising on customer experience. Run your business smarter, without leaving money on the table.

• Set a minimum order value to make deliveries worthwhile
• Add custom packaging fees to reflect your real costs
• Apply fees automatically at checkout — no manual work needed
• Clearly displayed to customers for full transparency

Expand your reach with a fully optimised website for search engines and AEO

Get a website that’s fully optimised for search engines and AEO, helping you reach more customers online. With smart social media integration, customers can browse, order, and check out through your branded ordering site, making it simple to convert followers into loyal customers

Use Your Own Custom Domain or a Free Fudli Subdomain

With Fudli, you have the flexibility to launch your online ordering system under your own custom domain (e.g. www.myrestaurant.com] to strengthen your brand identity and build trust with customers. Prefer something simpler to get started? No problem — we also offer a Free Fudli Subdomain (e.g. yourname.fudli.net) so you can go live instantly without any technical setup.

Whether you choose a custom domain or stick with our fast-loading subdomain, your online presence will look professional, polished and ready for orders.

Personalised Operating Hours for Maximum Flexibility

Run your business on your terms with fully customisable operating hours tailored to your service options. Whether you offer delivery, collection, or both, Fudli gives you total control over when and how customers can place orders.

Separate Hours for Delivery & Collection
Set different time slots for delivery and collection to better manage staff availability, delivery windows, or kitchen workflow.

Multiple Time Slots per Day
Need a break between lunch and dinner service? Want to stop delivery earlier than collection? With Fudli, you can create multiple custom time blocks per day—giving you full flexibility.

Day-by-Day Control
Adjust hours by day of the week — ideal for weekends, public holidays, or different weekday routines. Whether you close early on Sundays or only deliver on Fridays, the system adjusts accordingly.

Instant Updates
Make changes on the fly — update your hours any time from your dashboard and your customers will see the latest availability in real time.

Minimise Confusion, Maximise Efficiency
Clear, separate schedules help prevent missed orders, reduce delivery delays and keep your kitchen running smoothly.

Take Full Control of Your Delivery Zones

Deliver smarter — not harder. With Fudli, you can create precisely tailored delivery zones that align with your operations, allowing you to manage local deliveries with total efficiency.

• Custom Delivery Areas – Define your own delivery zones
• Choose between radius-based zones or draw-your-own map areas
• Set Your Own Delivery Fees – Apply different delivery charges for different zones
• Courier Management Simplified – Avoid overextending your team by only delivering where it makes financial and operational sense.

Holiday & Vacation Mode Settings

Need to take a break or close temporarily? With Fudli’s Holiday & Vacation Mode setting, you can pause orders without disrupting your setup. Simply set your closure dates in advance and the system will automatically disable ordering during that period — no need to manually update anything.

Whether it’s a public holiday, staff training day, or a well-earned vacation, your customers will see a clear message informing them of your return. When you’re back, everything resumes as normal. It’s a stress-free way to manage downtime while maintaining a professional and reliable experience for your customers.

At Fudli, we don’t just offer support — we’re fanatical about it.

Our dedicated team is here to help you every step of the way, from initial setup to daily operations. Get peace of mind with Priority Phone & WhatsApp/LiveChat Support and a Dedicated Account Manager included in your plan. Skip the queues and get fast, direct access to real help whenever you need it — whether it’s a quick question, a technical issue, or advice on optimising your online ordering setup.

Your dedicated account manager understands your business, proactively supports your growth and acts as a single point of contact to ensure you get the most value from Fudli, without delays or back-and-forth.

We understand that your business runs on reliability and our expert support team is always just a message or call away — ready to assist with urgency, care and the kind of commitment you’d expect from a true partner. With Fudli, you’re never alone.