Live Chat Messaging to Stay Connected with Your Customers

Enhance the customer experience and resolve issues instantly with built-in messaging tools that keep you in direct contact with your customers throughout the ordering process.

Whether there’s a question about an order, a missing item, or a last-minute change, Fudli’s integrated chat feature empowers your team to respond quickly, professionally and personally — right from your dashboard.

• Communicate directly with customers in real-time
• Instantly resolve issues, avoid cancellations and build trust
• Reduce misunderstandings and improve service quality
• Keep all communication in one place — no third-party tools needed

Great service doesn’t stop at checkout. Stay responsive, stay reliable and turn one-time buyers into loyal customers.

Cart Abandonment Emails to Recover Lost Sales

Turn missed opportunities into completed orders with Fudli’s Cart Abandonment Email feature. When a customer adds items to their cart but doesn’t complete the checkout, our system automatically sends a gentle reminder email to re-engage them and bring them back to finish their order.

These smart, time-triggered emails can include personalised messages, tempting offers, or limited-time discounts — helping you recover lost revenue and boost your conversion rates. It’s a simple but powerful tool to keep your business top of mind and encourage more customers to follow through with their purchase.

Let customers add a little kindness during checkout

At checkout, customers can easily leave a tip either by selecting a preset amount or entering their own. It’s a simple, seamless way for them to show appreciation and for your team to earn more.

Automatic Tax & VAT Calculations

Fudli takes the hassle out of managing taxes with built-in Automatic Tax and VAT calculation features. Whether you’re charging standard VAT rates, applying exemptions, or handling complex multi-rate tax rules, our system ensures every order is calculated accurately in real-time.

Simply configure your tax preferences once and let Fudli handle the rest — no manual entry, no errors. This not only saves you time but ensures compliance with local tax regulations, giving you peace of mind and more time to focus on growing your business.

Real-Time order tracking that keeps customers in the loop

Your customers have peace of mind with live order updates, right from your website. From kitchen to doorstep, they’ll know exactly where their order is, with live updates keeping them informed every step of the way.

Seamless Order Receipt Printing

Take the hassle out of managing incoming orders with automatic order receipt printing directly from your tablet. Whether you’re in the kitchen or front of house, Fudli’s smart order management system lets you:

• Auto-print new orders instantly as they come in
• Manual option to print receipts
• Connect your tablet to a Bluetooth or LAN thermal printer for fast, reliable performance
• Stay organised with clear, professional receipts for each order

Compatible with both iOS and Android devices, this setup transforms your phone or tablet into a powerful hub for order management — making your workflow faster, smarter and more efficient.

Empower your customers with flexible, customisable choices.

With our powerful product customisation options, you can offer a fully tailored ordering experience. Whether it’s building the perfect pizza, crafting a custom burrito, or mixing and matching meal combos, our intuitive interface makes it easy and enjoyable for customers to personalise their order to the last detail.

Take advantage of our free setup service

Let us take the stress out of setup, we’ll brand your website, add your menu and tailor everything to fit your business perfectly. Starting with online ordering doesn’t have to be overwhelming. With Fudli, you can hit the ground running thanks to our free setup service.

We’ll handle everything, from branding your website to uploading your menu, configuring your settings and making sure the platform is fully tailored to your business needs. No stress. No hassle. Just a smooth, professional launch that gets you online faster.

• Fully branded to match your look and feel
• Menu items and categories added for you
• Customised settings to suit your operations
• Guidance and support from real humans every step of the way
• Focus on running your business, we’ll take care of the tech

Set Minimum Order Values & Packaging Fees – Stay Profitable with Every Sale

Ensure your margins stay healthy by adding minimum order thresholds and packaging fees to your online ordering system. With Fudli, you’re in full control of how you sell, so every order works in your favour.

Whether you’re covering delivery costs, packaging expenses, or simply protecting your bottom line, these features give you the flexibility to stay efficient and profitable without compromising on customer experience. Run your business smarter, without leaving money on the table.

• Set a minimum order value to make deliveries worthwhile
• Add custom packaging fees to reflect your real costs
• Apply fees automatically at checkout — no manual work needed
• Clearly displayed to customers for full transparency

Accept Orders Directly from Google, Facebook & Instagram

Expand your reach and turn your social media presence into a powerful sales channel. You get a SEO friendly website optimised for search engines with seamless integration to Google, Facebook, and Instagram. Your customers can place orders and check out through your branded website or mobile app.

Powerful Email Marketing Tools to Boost Repeat Orders

Keep your customers coming back with Fudli’s built-in email marketing tools designed to engage both new and existing clients. Easily create and send personalised email campaigns that promote special offers, new menu items, or seasonal deals directly to your audience’s inbox.

Automate follow-ups and reminders to encourage repeat orders, increase customer loyalty and grow your revenue effortlessly. With intuitive templates and detailed analytics, you can track campaign performance and refine your marketing strategy — all within the Fudli platform. Turn one-time buyers into lifelong fans with targeted, effective marketing.

Promotional Material – Flyers & Posters for Marketing

Boost your brand visibility and drive more orders with Fudli’s complimentary promotional materials, including professionally designed flyers and posters ready for both social media and print. Whether you want to spread the word online or attract local customers, our eye-catching marketing assets make it easy to showcase your online ordering platform and special offers.

Simply customise them with your branding and messaging, then share across your channels or display them in-store to engage customers and amplify your reach. With Fudli, marketing your business has never been easier or more effective.

Multilingual Menu with Automatic Translations

Expand your reach and serve a wider audience with Fudli’s Multilingual Menu and Automatic Translation feature. Instantly translate your entire menu into multiple languages with just a few clicks — no need for external tools or manual translations.

Whether your customers speak English, Spanish, Arabic, French, or more, Fudli ensures they can browse, understand and order with ease. This not only enhances the customer experience but also helps you attract more international diners, boost inclusivity and increase sales. Let your food speak everyone’s language — automatically.

Use Your Own Custom Domain or a Free Fudli Subdomain

With Fudli, you have the flexibility to launch your online ordering system under your own custom domain (e.g. www.myrestaurant.com] to strengthen your brand identity and build trust with customers. Prefer something simpler to get started? No problem — we also offer a Free Fudli Subdomain (e.g. yourname.fudli.net) so you can go live instantly without any technical setup.

Whether you choose a custom domain or stick with our fast-loading subdomain, your online presence will look professional, polished and ready for orders.

Personalised Operating Hours for Maximum Flexibility

Run your business on your terms with fully customisable operating hours tailored to your service options. Whether you offer delivery, collection, or both, Fudli gives you total control over when and how customers can place orders.

Separate Hours for Delivery & Collection
Set different time slots for delivery and collection to better manage staff availability, delivery windows, or kitchen workflow.

Multiple Time Slots per Day
Need a break between lunch and dinner service? Want to stop delivery earlier than collection? With Fudli, you can create multiple custom time blocks per day—giving you full flexibility.

Day-by-Day Control
Adjust hours by day of the week — ideal for weekends, public holidays, or different weekday routines. Whether you close early on Sundays or only deliver on Fridays, the system adjusts accordingly.

Instant Updates
Make changes on the fly — update your hours any time from your dashboard and your customers will see the latest availability in real time.

Minimise Confusion, Maximise Efficiency
Clear, separate schedules help prevent missed orders, reduce delivery delays and keep your kitchen running smoothly.

Take Full Control of Your Delivery Zones

Deliver smarter — not harder. With Fudli, you can create precisely tailored delivery zones that align with your operations, allowing you to manage local deliveries with total efficiency.

• Custom Delivery Areas – Define your own delivery zones
• Set Your Own Delivery Fees – Apply different delivery charges for different zones
• Courier Management Simplified – Avoid overextending your team by only delivering where it makes financial and operational sense.

Holiday & Vacation Mode Settings

Need to take a break or close temporarily? With Fudli’s Holiday & Vacation Mode setting, you can pause orders without disrupting your setup. Simply set your closure dates in advance and the system will automatically disable ordering during that period — no need to manually update anything.

Whether it’s a public holiday, staff training day, or a well-earned vacation, your customers will see a clear message informing them of your return. When you’re back, everything resumes as normal. It’s a stress-free way to manage downtime while maintaining a professional and reliable experience for your customers.

At Fudli, we don’t just offer support — we’re fanatical about it. Our dedicated team is here to help you every step of the way, from initial setup to daily operations.

Whether you have a quick question, need technical assistance, or want advice on getting the most out of the platform, we respond fast and with real solutions.

We understand that your business runs on reliability and our expert support team is always just a message or call away — ready to assist with urgency, care and the kind of commitment you’d expect from a true partner. With Fudli, you’re never alone.

Live Chat Messaging to Stay Connected with Your Customers

Enhance the customer experience and resolve issues instantly with built-in messaging tools that keep you in direct contact with your customers throughout the ordering process.

Whether there’s a question about an order, a missing item, or a last-minute change, Fudli’s integrated chat feature empowers your team to respond quickly, professionally and personally — right from your dashboard.

• Communicate directly with customers in real-time
• Instantly resolve issues, avoid cancellations and build trust
• Reduce misunderstandings and improve service quality
• Keep all communication in one place — no third-party tools needed

Great service doesn’t stop at checkout. Stay responsive, stay reliable and turn one-time buyers into loyal customers.

Cart Abandonment Emails to Recover Lost Sales

Turn missed opportunities into completed orders with Fudli’s Cart Abandonment Email feature. When a customer adds items to their cart but doesn’t complete the checkout, our system automatically sends a gentle reminder email to re-engage them and bring them back to finish their order.

These smart, time-triggered emails can include personalised messages, tempting offers, or limited-time discounts — helping you recover lost revenue and boost your conversion rates. It’s a simple but powerful tool to keep your business top of mind and encourage more customers to follow through with their purchase.

Let customers add a little kindness during checkout

At checkout, customers can easily leave a tip either by selecting a preset amount or entering their own. It’s a simple, seamless way for them to show appreciation and for your team to earn more.

Automatic Tax & VAT Calculations

Fudli takes the hassle out of managing taxes with built-in Automatic Tax and VAT calculation features. Whether you’re charging standard VAT rates, applying exemptions, or handling complex multi-rate tax rules, our system ensures every order is calculated accurately in real-time.

Simply configure your tax preferences once and let Fudli handle the rest — no manual entry, no errors. This not only saves you time but ensures compliance with local tax regulations, giving you peace of mind and more time to focus on growing your business.

Real-Time order tracking that keeps customers in the loop

Your customers have peace of mind with live order updates, right from your website. From kitchen to doorstep, they’ll know exactly where their order is, with live updates keeping them informed every step of the way.

Seamless Order Receipt Printing

Take the hassle out of managing incoming orders with automatic order receipt printing directly from your tablet. Whether you’re in the kitchen or front of house, Fudli’s smart order management system lets you:

• Auto-print new orders instantly as they come in
• Manual option to print receipts
• Connect your tablet to a Bluetooth or LAN thermal printer for fast, reliable performance
• Stay organised with clear, professional receipts for each order

Compatible with both iOS and Android devices, this setup transforms your phone or tablet into a powerful hub for order management — making your workflow faster, smarter and more efficient.

Empower your customers with flexible, customisable choices.

With our powerful product customisation options, you can offer a fully tailored ordering experience. Whether it’s building the perfect pizza, crafting a custom burrito, or mixing and matching meal combos, our intuitive interface makes it easy and enjoyable for customers to personalise their order to the last detail.

Take advantage of our free setup service

Let us take the stress out of setup, we’ll brand your website, add your menu and tailor everything to fit your business perfectly. Starting with online ordering doesn’t have to be overwhelming. With Fudli, you can hit the ground running thanks to our free setup service.

We’ll handle everything, from branding your website to uploading your menu, configuring your settings and making sure the platform is fully tailored to your business needs. No stress. No hassle. Just a smooth, professional launch that gets you online faster.

• Fully branded to match your look and feel
• Menu items and categories added for you
• Customised settings to suit your operations
• Guidance and support from real humans every step of the way
• Focus on running your business, we’ll take care of the tech

Set Minimum Order Values & Packaging Fees – Stay Profitable with Every Sale

Ensure your margins stay healthy by adding minimum order thresholds and packaging fees to your online ordering system. With Fudli, you’re in full control of how you sell, so every order works in your favour.

Whether you’re covering delivery costs, packaging expenses, or simply protecting your bottom line, these features give you the flexibility to stay efficient and profitable without compromising on customer experience. Run your business smarter, without leaving money on the table.

• Set a minimum order value to make deliveries worthwhile
• Add custom packaging fees to reflect your real costs
• Apply fees automatically at checkout — no manual work needed
• Clearly displayed to customers for full transparency

Accept Orders Directly from Google, Facebook & Instagram

Expand your reach and turn your social media presence into a powerful sales channel. You get a SEO friendly website optimised for search engines with seamless integration to Google, Facebook, and Instagram. Your customers can place orders and check out through your branded website or mobile app.

Powerful Email Marketing Tools to Boost Repeat Orders

Keep your customers coming back with Fudli’s built-in email marketing tools designed to engage both new and existing clients. Easily create and send personalised email campaigns that promote special offers, new menu items, or seasonal deals directly to your audience’s inbox.

Automate follow-ups and reminders to encourage repeat orders, increase customer loyalty and grow your revenue effortlessly. With intuitive templates and detailed analytics, you can track campaign performance and refine your marketing strategy — all within the Fudli platform. Turn one-time buyers into lifelong fans with targeted, effective marketing.

Promotional Material – Flyers & Posters for Marketing

Boost your brand visibility and drive more orders with Fudli’s complimentary promotional materials, including professionally designed flyers and posters ready for both social media and print. Whether you want to spread the word online or attract local customers, our eye-catching marketing assets make it easy to showcase your online ordering platform and special offers.

Simply customise them with your branding and messaging, then share across your channels or display them in-store to engage customers and amplify your reach. With Fudli, marketing your business has never been easier or more effective.

Multilingual Menu with Automatic Translations

Expand your reach and serve a wider audience with Fudli’s Multilingual Menu and Automatic Translation feature. Instantly translate your entire menu into multiple languages with just a few clicks — no need for external tools or manual translations.

Whether your customers speak English, Spanish, Arabic, French, or more, Fudli ensures they can browse, understand and order with ease. This not only enhances the customer experience but also helps you attract more international diners, boost inclusivity and increase sales. Let your food speak everyone’s language — automatically.

Use Your Own Custom Domain or a Free Fudli Subdomain

With Fudli, you have the flexibility to launch your online ordering system under your own custom domain (e.g. www.myrestaurant.com] to strengthen your brand identity and build trust with customers. Prefer something simpler to get started? No problem — we also offer a Free Fudli Subdomain (e.g. yourname.fudli.net) so you can go live instantly without any technical setup.

Whether you choose a custom domain or stick with our fast-loading subdomain, your online presence will look professional, polished and ready for orders.

Personalised Operating Hours for Maximum Flexibility

Run your business on your terms with fully customisable operating hours tailored to your service options. Whether you offer delivery, collection, or both, Fudli gives you total control over when and how customers can place orders.

Separate Hours for Delivery & Collection
Set different time slots for delivery and collection to better manage staff availability, delivery windows, or kitchen workflow.

Multiple Time Slots per Day
Need a break between lunch and dinner service? Want to stop delivery earlier than collection? With Fudli, you can create multiple custom time blocks per day—giving you full flexibility.

Day-by-Day Control
Adjust hours by day of the week — ideal for weekends, public holidays, or different weekday routines. Whether you close early on Sundays or only deliver on Fridays, the system adjusts accordingly.

Instant Updates
Make changes on the fly — update your hours any time from your dashboard and your customers will see the latest availability in real time.

Minimise Confusion, Maximise Efficiency
Clear, separate schedules help prevent missed orders, reduce delivery delays and keep your kitchen running smoothly.

Take Full Control of Your Delivery Zones

Deliver smarter — not harder. With Fudli, you can create precisely tailored delivery zones that align with your operations, allowing you to manage local deliveries with total efficiency.

• Custom Delivery Areas – Define your own delivery zones
• Set Your Own Delivery Fees – Apply different delivery charges for different zones
• Courier Management Simplified – Avoid overextending your team by only delivering where it makes financial and operational sense.

Holiday & Vacation Mode Settings

Need to take a break or close temporarily? With Fudli’s Holiday & Vacation Mode setting, you can pause orders without disrupting your setup. Simply set your closure dates in advance and the system will automatically disable ordering during that period — no need to manually update anything.

Whether it’s a public holiday, staff training day, or a well-earned vacation, your customers will see a clear message informing them of your return. When you’re back, everything resumes as normal. It’s a stress-free way to manage downtime while maintaining a professional and reliable experience for your customers.

At Fudli, we don’t just offer support — we’re fanatical about it. Our dedicated team is here to help you every step of the way, from initial setup to daily operations.

Whether you have a quick question, need technical assistance, or want advice on getting the most out of the platform, we respond fast and with real solutions.

We understand that your business runs on reliability and our expert support team is always just a message or call away — ready to assist with urgency, care and the kind of commitment you’d expect from a true partner. With Fudli, you’re never alone.